How to Easily Solve DaVinci Resolve Media Offline Issue [3 Effective Solutions]

This page contains 3 easy and effective solutions to the common DaVinci Resolve issue, Media Offline. Follow the tutorials in the post to get your problem solved right away! Methods have been tested on DaVinci Resolve 18.1 and DaVinci Resolve 17.4.5.

Thursday June 30, 2022 5:02 PM PDT by Karen Greene
How to Fix Media Offline in DaVinci Resolve

How to Fix Media Offline in DaVinci Resolve

DaVinci Resolve is undoubtedly a top-notch video editing tool, but it still has many issues during use. If you have experience editing videos with DaVinci Resolve, you’ll know despite that it’s regarded as one of the best free video editing software, it’s still not flawless and it has issues during use. For example, in our earlier post, we’ve introduced the solutions to resolving the common DaVinci Resolve laggy issue.

And in today’s guide, we’ll get to another head-scratching issue when using DaVinci Resolve – media offline error frames. Yet it won’t be that difficult to solve, as long as you followed the excellent solutions we’ve discovered. Without further ado, let’s get started.

Please note: The screenshots are taken and the tutorials are demonstrated with the latest DaVinci Resolve stable release 17.4.6, and the solutions should work on earlier versions of DaVinci Resolve 18 as well.

Table of Contents

What is Media Offline in DaVinci Resolve

DaVinci Resolve is undoubtedly an excellent video editing application for Windows and Mac. In our earlier DaVinci Resolve 17 Review, we’ve awarded it as the best free pro-level video editor. However, it does have flaws in certain cases, and the media offline issue is one of them.

The Media Offline error, presented in the form of frames with warning signs saying ‘Media Offline’, is an error alert suggesting that DaVinci Resolve is unable to locate your assets or read your footage successfully.

The causes of the issue vary, and so are the solutions. In the following, you’ll learn the easy and effective methods to get rid of the error frames in DaVinci Resolve and relink to your media, and make sure Resolve read your clips correctly in the future,

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Media Offline in DaVinci Resolve

Media Offline in DaVinci Resolve

How to Solve Media Offline Issue in DaVinci Resolve 18 and 17

Below are solutions to the DaVinci Resolve media offline issue. The solutions have been thoroughly tested and they work for the latest DaVinci Resolve 18.1 and the previous DaVinci Resolve 17.4.5. Try these methods to see if they work for your case.

Solution 1. Reload Footage in the Media Pool

Sometimes DaVinci Resolve may fail to read your footage, and it’s neither the problem of your Resolve nor your footage. A quick and simple fix to try is reloading your footage in the media pool, and see if it loads up correctly this time.

To do so,

  1. Go to Media Pool
  2. Select the clip with media offline issues, and right-click on it
  3. From the drop-down, hit ‘Relink Selected Clips’
  4. From the pop-up dialog box, locate the source of the media file from your folder
  5. Lastly, click OK to reload the footage
DaVinci Resolve Relink Footage

DaVinci Resolve Relink Footage

Solution 2. Check Media File Path

The altering or the missing of the media file path brings about media offline frame as well. Check to make sure the drive with footage is fully plugged in, and is not mapped to the wrong drive letter. Redefine the direction which points directly to the footage, and relink DaVinci Resolve to your media files.

You can check the current media file path by hitting the media and going to the metadata tab to the right.

To change the source location:

  1. Find the media file that has a media offline issue in DaVinci Resolve on your computer with File Explorer.
  2. From the File Explorer on your computer, click on the empty place on the address bar to highlight and select the current location of your media file. Then press Ctrl + A to copy the address.
  3. Right-click the footage with Media offline issue, and hit the Change Source Folder option.
  4. Reload the footage in Resolve, and it should be displayed correctly now.
DaVinci Resolve Change Source Folder

DaVinci Resolve Change Source Folder

Solution 3. Clear Storage Hard Drive

The media offline issue in DaVinci Resolve may also be the result of overwhelming storage hard drive, leading to DaVinci Resolve laggy performance and bugs.

Clear the storage of the hard drive that your Resolve is running on, or upgrade your build to a much more robust one. And then the media offline issue will be smoothly fixed.

Useful Tips to Prevent Media Offline from Happening in the Future

  1. Make sure there’s plenty of storage space left on the hard drive your DaVinci Resolve’s running on.
  2. Make the ‘Path’ column in the Media Pool active if it isn’t already.
  3. The media location (which you can check in the media metadata section) should point directly to the local file on your computer’s storage.
DaVinci Resolve Media Location

DaVinci Resolve Media Location

DaVinci Resolve Media Offline: FAQs

Why is DaVinci Resolve media offline relink not working?

DaVinci Resolve media offline relink not working is the result of an overwhelmed drive storage. Follow the steps Solution 3 in this post to clear your hard drive storage, and the issue should be resolved.

How to solve Davinci Resolve media offline for iPhone videos?

If you imported iPhone videos to DaVinci Resolve and find the media offline error frames, the solution is to install an HEVC codec to fix the codec compatibility issue. If you’re on Windows, here you can install HEVC Codec from Microsoft Store.

Why Davinci Resolve has media offline flashing?

Media offline flashing in DaVinci Resolve suggests a footage reading/linking error. You can find three reliable solutions in the post: reloading footage, checking file path, and clearing storage.

How to solve DaVinci Resolve 17 MXF media offline issue?

If your MXF files (.mfx) have a media offline issue after importing to DaVinci Resolve, the solution is to install the latest version of Apple Pro Video Formats 2.2.3, and relink DaVinci Resolve to the MXF footage.

To Sum Up

That’ll be all about the easy and effective solutions to the DaVinci Resolve media offline issue. The three solutions apply to different cases, and if you have no idea what’s the cause of your media offline issue, the smart move is to give them all a try.

After all, instead of offering dozens of ‘possible’ solutions, we managed to tamp down to only 3 solutions which won’t be a difficult job to try. And if you still have problems or have better ideas on that matter, please leave a message in the comment section below.

Moreover, DaVinci Resolve beginners may find our guide on How to Export in DaVinci Resolve helpful.


Karen is a professional writer with a background in column writing who enjoys resolving complex topics and explaining them in interesting ways.

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